Managed IT Services

More than just fixing problems, we keep your entire technology infrastructure running at its best.

From day-to-day support to strategic planning, we handle everything so you can focus on what you do best.

And because weʼre local, we can be there in person when you need us – not just on the end of a phone.

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We’ve got your back — and your backups

Managing IT can be overwhelming. We’re here to lighten the load.

Our Managed IT Services give you expert support, strategic guidance, and hands-on help - so you can focus on what matters most.

One reliable partner. Total control, zero chaos.

Device Protect

Everything you need to protect and maintain your devices. Available on PCs, laptops and mobiles.

User Protect

Ensure your teams can work with confidence with our best-of-breed cybersecurity software package,

IT Support Desk

Here when you need us, still working when you don't! On and off site report and proactive maintenance in one.

Infrastructure Support

A well-managed IT network makes everything run smoother, and is critical to your cyber security!

Managed Telecoms

Don't let the MD's lost phone or the marketing team's new hold music derail your day. Leave it all to us!

Co-Managed IT Support

That little extre help for in-house IT, from first line to holiday cover to tech proof of concepts,

What's involved?

Build your own quote

Let's not beat around the bush, you need to know how much all this is going to cost?

Use this pricing to get an idea for yourself, and then get in touch to talk it through.

Prices quoted are either per device or per user.

Monthly

Annual

Device Protect

£3.00/m£36/y

Endpoint Detection & Response
Enterprise-grade Antivirus
Ransomware Protection
Security & Patching Policies
Device Backup & Recovery

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Co-managed option

User Protect

£5.00/m£60/y

Advanced email security
Phishing detection
Dark web monitoring
Backup for M365 & Google
Password Management
Custom Interface

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Co-managed option

Support Desk

£30/mo£360/y

Rapid incident reolution
Remote & on-site support
Support for M365 & Google
Proactive maintenance
Monthly incident reports
Annual tech strategy review

Get Started

Co-managed option

Managed IT Services FAQs

Your Managed Services Questions answered.

Got an IT Managed Services you've always wanted answered?

Send us your question and we'll answer it for you!

What are Managed IT Services?

Managed IT Services are when a business hands over its day-to-day tech needs to an outside company, called a Managed Services Provider (MSP). For small and medium-sized businesses, this means getting expert IT support without the hassle or cost of running a full-time IT team in-house.

How is Managed IT different to IT Support?

IT Support is usually reactive — you call when something goes wrong, like your email stops working or your printer won’t connect. IT Managed Services, on the other hand, is proactive — it’s like having a team that’s always keeping an eye on your systems, fixing issues before they become problems, and making sure everything runs smoothly all the time..

What is GDD?

Collaborate seamlessly across devices from wherever you may be – whether you’re in the office, on the go, or making last-minute changes before your next meeting.

Our latest stats

(April 2025)

57M

Average time to response

4h

Average time to resolution

94%

Customer satisfaction score (CSAT)

89

NPS score (scale -100 to 100)

Our customers

Customer reviews

Can i just tell you how bloody amazing your team, Jack and yourself are. One2Call are one of my best suppliers, from initial contact when we looked at the viability of Perfect Print, you guys have kept us with the most important services, at competitive prices and the support team are quick, professional are a pleasure to work with.

James Webster

Perfect Print

It was such a relief to speak to someone who immediately responded in such a kind and posiitive way to what must have seemed a self inflicted computing error. Thank you for not laughing or making an issue of it.
When I first used a computer in 1988, phoning the help desk made us feel like idiots, with many sly comments from the lads who probably were as confused as the rest of us. None of that at One2Call. You are brilliant. Thank you.

Margaret Fry

Eckington Business Centre

Excellent communication from start to finish throughout the project. Started and completed on time with no issues, friendly staff both in office and on site - couldn't ask for anything else which is why we've been customers for so many years already and hope to continue for many more

Theresa Hurst

Saxton Mee

Fantastic workmanship and professional service. Would recommend you try them out.

Jim Barras

Home Decor

We needed a problem looked at urgently. It was resolved extremely quickly and avoided any issue.

Jamie Stables

Labtech London Ltd

Oliver is always very helpful and understands our company's needs and what is business critical and makes sure that these items are always resolved as fast as possible and is always friendly.

Jonathan Griffiths

Mocap Ltd

The staff here are fabulous, such a pleasure to deal with every time! They know their stuff which in turn makes me feel very confident in calling for anything.

Holly Hague

Toutes Directions

Always quick to listen to what you want. Fix it quickly if it doesn't work. Friendly helpful capable affordable. Would definitely recommend

Neil Sorrell

Blueberry Automation

Speedy response to my enquiries as well as helpful, friendly, knowledgeable assistance from the One2Call team.

Lewis Colau

St Ralph Sherwin Catholic Multi Academy Trust

Always a good experience from One2Call, the guys are straight on to fix the issue within minutes.

Julie Wallace-Ross

Cornerstones Education

One2Call always offer the very best support! very fast response times. The College has been with One2Call for over tens years!

Robert Prince

St Bedes College

Really helpful, advising me of what the issue is in simple terms so I could then relay this to our IT provider. Patient too, as my technical knowledge is very limited! Thanks

Gemma Bodill

Ravenshead C of E Primary School

Fast and accurate response. Clear communication. Made my project run smoothly.

Edgar Wodu

The Big Table Group Ltd

One2Call provide an excellent, personal yet professional service. They have worked with our company on many projects including, but not limited to, upgrading and supporting our existing telecoms systems, installing new data lines, providing managed IT services, installing new CCTV systems, full network cable installations of a new building & implementation of a three-site access control system. All of these projects have been managed brilliantly from start to completion and questions have never been more than a phone call or email to be answered the same day.

Malcom White

Granada Glazing

Having worked with One2Call in various businesses over the past 10 years, when we were looking for a proactive 3CX and network support partner, they quickly proved themselves to be right choice for SUFC! They have friendly and knowledgeable staff, who are happy to go the extra mile to get the job done.

Dan Horsfield

Sheffield United FC