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Managed IT Services

Comprehensive local IT strategy and support that keeps your business running smoothly—so you can focus on what matters most.

 

 

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We keep your entire technology infrastructure running at it's best.

More than just fixing problems, we keep your entire technology infrastructure running at its best.

From day-to-day support to strategic planning, we handle everything so you can focus on what you do best.

And because weʼre local, we can be there in person when you need us – not just on the end of a phone.

Our customers

one2call-customer-logo-ITV-studios
one2call-customer-logo-chiquito
one2call-customer-logo-sheffield-wednesday-fc
one2call-customer-logo-HEB-group
Sheffield United FC
one2call-customer-las-iguanas
one2call-customer-logo-yard-ball
one2call-customer-logo-killis
one2call-customer-frankie-and-bennys
one2call-customer-logo-leeds-united-fc
one2call-customer-logo-saxton-mee
one2call-customer-england-golf
one2call-customer-logo-the-pet-vet
one2call-customer-logo-motorfinity
one2call-customer-firehouse-fitness

IT Managed Services Pricing

This is the starter pricing for our core packages.

We'll configure a package to your exact need, but this is where we'll start.

Min monthly price
Min monthly per seat
Wingman (per month)

£750£15

  • Best for:
    In-house IT teams/managers

  • Provides:
    Tools, dashboards & cover.

  • Replaces:
    Multiple providers, extra wages

  • Extend your team's capability and resilience.

Fellowship details
Command (per month)

£1,500£75

  • Best for:
    SMEs without an IT team

  • Provides:
    Security, stability & support

  • Replaces:
    IT wages, licence costs, downtime

  • Security and support for you, your devices and your cloud.

Partnership details
Elevate (per month)

£2,400£120

  • Best for:
    Growth businesses.

  • Provides:
    VCIO, strategic security

  • Replaces:
    Consultancy fees, mis-aligned technology

  • Tech that leads from to top, achieves at the bottom.

Leadership details
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Ready for a chat?

Our expert consultants are ready to help.

Let's spend 15 minutes exploring your business challenges and how we can help.

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We’ve got your back — and your backups!

Managing IT can be overwhelming. We’re here to lighten the load.

Our Managed IT Services give you expert support, strategic guidance, and hands-on help - so you can focus on what matters most.

One reliable partner. Total control, zero chaos.

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Device Management

Everything you need to protect and maintain your devices. Available on PCs, laptops and mobiles.

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Cybersecurity tools

Ensure your teams can work with confidence with our best-of-breed cybersecurity software package,

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IT Consultancy

Access expert IT consultants to support your projects, validate ideas, and move from concept to delivery with ease.

Managed Infrastructure

Managed Infrastructure

A well-managed IT network makes everything run smoother, and is critical to your cyber security!

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Managed Telecoms

Don't let the MD's lost phone or the marketing team's new hold music derail your day. Leave it all to us! 

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Co-Managed IT Support

That little extre help for in-house IT, from first line to holiday cover to tech proof of concepts, 
What's involved?

Our partners and credentials

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ISO27001 Carousel logos 213x75px
Cyber Essentials Plus Carousel logos 213x75px
Cisco Parnter Carousel logos 213x75px
3CX Platinum Partner Carousel logos 213x75px
Veeam Carousel logos 213x75px
auvik Carousel logos 213x75px
Cisco Meraki Carousel logos 213x75px
Azure Carousel logos 213x75px
Barracuda Carousel logos 213x75px
Service Desk Institute Carousel logos 213x75px
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ISO 9001 Carousel logos 213x75px
vmware Carousel logos 213x75px
Acronis Carousel logos 213x75px
Ubiquiti Carousel logos 213x75px
Sharepoint Carousel logos 213x75px
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Our latest stats

(June 2025)
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99min

Average time to response

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6h

Average time to resolution

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%

Customer satisfaction score (CSAT)

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89

NPS score (scale -100 to 100)

Customer reviews

Managed IT Services FAQs

Got an IT Managed Services you've always wanted answered?

Send us your question and we'll answer it for you!

What are Managed IT Services?

Managed IT Services are when a business hands over its day-to-day tech needs to an outside company, called a Managed Services Provider (MSP). For small and medium-sized businesses, this means getting expert IT support without the hassle or cost of running a full-time IT team in-house.

How is Managed IT different to IT Support?

IT Support is usually reactive — you call when something goes wrong, like your email stops working or your printer won’t connect. IT Managed Services, on the other hand, is proactive — it’s like having a team that’s always keeping an eye on your systems, fixing issues before they become problems, and making sure everything runs smoothly all the time..

What is GDD?

Collaborate seamlessly across devices from wherever you may be – whether you’re in the office, on the go, or making last-minute changes before your next meeting.

Case Studies

Sheffield_united_bramall_lane_stadium

Customer

Sheffield United Football Club

Industry

Hospitality

Challenge

Threat to matchday revenues from network visibility and vulnerability issues. Inefficiencies from separate telecom systems.

Results

Network resilience and visibility improved. Match day experience improved. Cost-savings identified and enacted.

View Case Study
One2Call-Case-Study-Heron-Lakes-Heron

Customer

Heron Lakes Luxury Lodges

Industry

Real Estate

Challenge

Unreliable, wind-sensitive internet and poor third-party service, causing resident complaints and generating no revenue.

Results

Scalable, high-speed internet solution, boosting reliability, revenue and  resident satisfaction.

View Case Study
Accountant at work using a laptop, clipboard and calculator

Customer

Morton Bradley Accountants

Industry

Financial Services

Challenge

Outdated infrastructure, non-compliance, and scalability issues.

Results

Secure, scalable IT system improving compliance, productivity, client trust, and data protection.

View Case Study

Knowledge Base

Browse our latest news, blogs and resources.

Are your business devices fully up-to-date and secure?
Resources

Are your business devices fully up-to-date and secure?

Are you stuck in Patch 22? More business needs more devices, but more devices means more security patching? Read about how to avoid Patch 22.
Read More
Read More
One2Call Named Finalist at South Yorkshire Apprenticeship Awards 2025
Company News

One2Call Named Finalist at South Yorkshire Apprenticeship Awards 2025

One2Call Ltd has been named afinalist in the South Yorkshire Apprenticeship Awards 2025, shortlisted in the highly competitive SME Employer of the Year categor
Read More
Read More
Cyber Essentials 2025: What SMEs need to know about the upcoming changes.
Resources

Cyber Essentials 2025: What SMEs need to know about the upcoming changes.

Significant changes are coming to the Cyber Essentials certification with the introduction of the Willow Question Set. Learn more about how this will affect your business.
Read More
Read More