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Starting a web chat is the best place to start for most things. 

Select More for other options.

 

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Other Support options

Log a new issue

Regardless of the urgency or complexity of the issue, it's best to start with a web chat.

> Start chatting with an agent

Our smart OneBot will handle the initial stages then get you to the right support agent as soon as possible.

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

Not satisfied with our support?

😢 We're really sorry - here's how you can escalate your issue:

Call 0114 230 0080 opt. 1

Email support@one2call.net

Please provide your ticket number and details of the issues you've been encountering so we can get things resolved as quickly as possible.

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday. 

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Knowledge Base

Browse our latest news, blogs and resources.

Are your business devices fully up-to-date and secure?
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Are your business devices fully up-to-date and secure?

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One2Call Named Finalist at South Yorkshire Apprenticeship Awards 2025
Company News

One2Call Named Finalist at South Yorkshire Apprenticeship Awards 2025

One2Call Ltd has been named afinalist in the South Yorkshire Apprenticeship Awards 2025, shortlisted in the highly competitive SME Employer of the Year categor
Cyber Essentials 2025: What SMEs need to know about the upcoming changes.
Resources

Cyber Essentials 2025: What SMEs need to know about the upcoming changes.

Significant changes are coming to the Cyber Essentials certification with the introduction of the Willow Question Set. Learn more about how this will affect your business.