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Your complete technology partner, with a Yorkshire heart

At One2Call, we’re more than just a managed IT and communications provider – we’re your straight-talking technology partner who believes in doing things properly.

In a world where technology promises big but often delivers headaches, we’re the reliable Yorkshire folk who actually get things done. No jargon, no fluff – just real expertise wrapped in a friendly chat.

A different kind of technology partner

Born and bred in Sheffield, we’re proud of our roots and the way we’ve grown: by building lasting relationships, not chasing quick wins. While others expanded through flashy acquisitions, we’ve grown organically, learning, adapting, and always putting our customers first.

What started with two technology enthusiasts back in 2007, determined to do things better, has evolved into a close-knit team of experts who all share one vision: Making technology work for businesses, not the other way around.

The friendly team of an SME of around 25 people all in either jade green or navy blue polo shirts looking at the camera in a friendly way They are happy and informal with each other
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Technology on your side

From our Sheffield base, we support businesses across Yorkshire and nationwide with a comprehensive range of independent technology services.

From fully managed IT support and advanced cybersecurity to modern cloud and telephony solutions, next-generation connectivity, and more – we’ve got you covered.

Whether you need a fully outsourced IT department or a partner to strengthen your in-house team, our experts will work with you to find technology that’s right for your business, your budget, and delivers real value.

Think of us as your complete technology department – one that speaks plain English, solves problems fast, and is always just ‘round the corner when you need us.

What sets us apart? We’re different by design

Tired of faceless IT Service Desks and scripted answers? That’s not us. We’re a team of passionate, practical technology experts who bring enterprise-level knowledge paired with good old Yorkshire common sense.

We’ve got the expertise you’d expect from a big London firm – but with the warmth and straight talk of your trusted local partner.

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The 5 Genes That Make Up Our DNA

At One2Call, we’re built differently. Here’s what makes us, us:
We’re serious experts (certified and everything), but we don’t show off. We explain things clearly, recommend what’s best for you, and make sure you know what’s happening every step of the way.
No sugar-coating or sales spin. If something needs doing, we’ll tell you. If it doesn’t, we’ll tell you that too. Honest advice, transparent pricing, and keeping you in the loop – that’s how we build trust.
We treat your business like it’s our own. Whether it’s a quick fix or a big project, we’ll take time to understand your needs, explain things properly, and empower you to make informed decisions.
We don’t just talk about problems – we solve them. No faff, no unnecessary meetings, just proactive solutions that work. And we’ll often fix things before they even cause you bother.
We bring Yorkshire values to everything we do – honest work, fairly priced, done right first time. We’re local, but we deliver enterprise-level service with a proper personal touch.

Who we help:

Business Leaders

We understand that technology needs to deliver real business value. We’ll help you make smart investments that drive better efficiencies and growth – not just rack up bills.

IT Teams & IT Champions

Whether you’re a seasoned IT manager or the ‘accidental IT hero’, we’re here to back you up. Need a strategic partner? Or just someone to share the load? We’ve got your back.

Why work with us

57mins

Ave. response time across all tickets (Q2 2025)

4hrs

Ave. time to a resolution across all tickets (Q2 2025)

89

Our latest NPS score (Q2 2025)

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What our customers say

Really a great product, very versatile and easy to use. But above all thanks to the technical assistance that responded quickly and competently to all our questions. Absolutely recommended.

Dean Wheeler

Co-Founder & CEO, AcclaimWorks
Great framework. It helped us automate our website creation & maintenance, and made it faster and easy. Highly recommend.

Brad Kirkland

Chief Executive, YetiTech
Great theme, awesome design and very easy to use. Lots of great modules that can be edited and styled to fit your brand. Just as impressive is the support that comes with it.

Andrea Ricci

Business Development, Weerg
Great framework. It helped us automate our website creation & maintenance, and made it faster and easy. Highly recommend.

Joe Peter

Co-Founder, VP of Product & Design, Engageli
Great theme, awesome design and very easy to use. Lots of great modules that can be edited and styled to fit your brand. Just as impressive is the support that comes with it.

Olivia Miller

Marketing Manager, House of Revenue
Really a great product, very versatile and easy to use. But above all thanks to the technical assistance that responded quickly and competently to all our questions. Absolutely recommended.

Olivia Hu

Media Specialist, Markezing

Case Studies

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