Co-Managed IT

Free your IT team to focus on what matters most — we’ll handle the rest.

Two-People-Laptop-Discussion-Cornerstone-Square

The smart way to scale your IT without hiring

Co-managed IT support gives your team expert backup, flexible coverage, and breathing room to focus on what really matters.

We don’t replace your team; we enhance it. From patching and monitoring to holiday cover and after-hours support, our services fill the gaps and keep operations smooth.

With predictable costs, 24/7 availability, and access to enterprise-grade tools, you stay in control while we handle the heavy lifting — boosting efficiency without the overhead of hiring.

Our partners and credentials

Co-Managed IT Services Pricing

This is the starter pricing for our core packages.

We'll configure a package to your exact need, but this is where we'll start.

Min monthly price

Min monthly per seat

Wingman (per month)

£750£15

Best for:
In-house IT teams/managers
Provides:
Tools, dashboards & cover.
Replaces:
Multiple providers, extra wages
Extend your team's capability and resilience.

Our latest stats

(June 2025)

99min

Average time to response

6h

Average time to resolution

%

Customer satisfaction score (CSAT)

89

NPS score (scale -100 to 100)

Our customers

We’ve got your back — and your backups!

Managing IT can be overwhelming. We’re here to lighten the load.

Our Managed IT Services give you expert support, strategic guidance, and hands-on help - so you can focus on what matters most.

One reliable partner. Total control, zero chaos.

Device Management

Everything you need to protect and maintain your devices. Available on PCs, laptops and mobiles.

Cybersecurity tools

Ensure your teams can work with confidence with our best-of-breed cybersecurity software package,

IT Consultancy

Access expert IT consultants to support your projects, validate ideas, and move from concept to delivery with ease.

Managed Infrastructure

A well-managed IT network makes everything run smoother, and is critical to your cyber security!

Managed Telecoms

Don't let the MD's lost phone or the marketing team's new hold music derail your day. Leave it all to us!

Co-Managed IT Support

That little extra help for in-house IT, from first line to holiday cover to tech proof of concepts,

Co-Managed IT Services FAQs

Got a question about IT Co-Managed Services you've always wanted answered?

Send us your question and we'll answer it for you!

What exactly does co-managed IT mean for my internal team?

Co-managed IT is a partnership model where your internal team retains control, while One2Call provides flexible support — from routine tasks like patching and monitoring to specialist expertise and after-hours coverage

Will I lose visibility or control over our systems?

Not at all. You stay in the driver’s seat. We work collaboratively, using shared tools and transparent reporting so you always know what’s happening and can make informed decisions.

Can we choose which services to offload and which to keep in-house?

Yes. Our packages are modular and scalable. You can build a support model that fits your team’s strengths — whether that’s just holiday cover or full 3rd-line escalation.

How do you handle security and compliance in a co-managed setup?

We integrate seamlessly with your existing security protocols and offer enhanced protection through managed EDR/XDR, patch automation, and risk analysis — all aligned with your compliance needs.

What happens if our IT manager is off sick or leaves suddenly?

We’re your subs bench. Our engineers can step in to maintain continuity, support users, and keep systems running — minimising disruption and giving you peace of mind.

Case Studies

Customer

Sheffield United Football Club

Industry

Hospitality

Challenge

Threat to matchday revenues from network visibility and vulnerability issues. Inefficiencies from separate telecom systems.

Results

Network resilience and visibility improved. Match day experience improved. Cost-savings identified and enacted.

View Case Study

Customer

Heron Lakes Luxury Lodges

Industry

Real Estate

Challenge

Unreliable, wind-sensitive internet and poor third-party service, causing resident complaints and generating no revenue.

Results

Scalable, high-speed internet solution, boosting reliability, revenue and resident satisfaction.

View Case Study

Accountant at work using a laptop, clipboard and calculator

Customer

Morton Bradley Accountants

Industry

Financial Services

Challenge

Outdated infrastructure, non-compliance, and scalability issues.

Results

Secure, scalable IT system improving compliance, productivity, client trust, and data protection.

View Case Study

Knowledge Base

Browse our latest news, blogs and resources.

Resources

Are your business devices fully up-to-date and secure?

Are you stuck in Patch 22? More business needs more devices, but more devices means more security patching? Read about how to avoid Patch 22.

Company News

One2Call Named Finalist at South Yorkshire Apprenticeship Awards 2025

One2Call Ltd has been named afinalist in the South Yorkshire Apprenticeship Awards 2025, shortlisted in the highly competitive SME Employer of the Year categor

Resources

Cyber Essentials 2025: What SMEs need to know about the upcoming changes.

Significant changes are coming to the Cyber Essentials certification with the introduction of the Willow Question Set. Learn more about how this will affect your business.

Co-Managed IT

The smart way to scale your IT without hiring

Our partners and credentials

Co-Managed IT Services Pricing

£750£15

Our latest stats

99min

6h

%

89

Ready for a chat?

Our customers

Customer reviews

We’ve got your back — and your backups!

Device Management

Cybersecurity tools

IT Consultancy

Managed Infrastructure

Managed Telecoms

Co-Managed IT Support

Co-Managed IT Services FAQs

What exactly does co-managed IT mean for my internal team?

Will I lose visibility or control over our systems?

Can we choose which services to offload and which to keep in-house?

How do you handle security and compliance in a co-managed setup?

What happens if our IT manager is off sick or leaves suddenly?

Case Studies

Knowledge Base

Are your business devices fully up-to-date and secure?

One2Call Named Finalist at South Yorkshire Apprenticeship Awards 2025

Cyber Essentials 2025: What SMEs need to know about the upcoming changes.